Note: This vulnerability (CVE-2024-57728) was originally published in 2024, however CISA added it to the Known Exploited Vulnerabilities (KEV) catalog on 2026-04-24 due to detected active exploitation.
Summary
| Parameter | Value |
|---|---|
| CVE ID | CVE-2024-57728 |
| Alert Source | CISA KEV - Active Exploitation |
| CVE Publication Year | 2024 |
| Date Published | 2026-04-24 |
| Vendor | SimpleHelp |
| Product | SimpleHelp |
| CVSS Score | 7.2 (high) |
| EPSS Score | 1.2% (percentile: 79%) |
| CISA KEV | Yes - confirmed active exploitation |
| Ransomware | Not confirmed |
| Remediation Deadline | 2026-05-08 |
Vulnerability Description
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Required Actions
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Who Is Affected?
This vulnerability affects SimpleHelp by **SimpleHelp **. Check if your organization uses this software and requires updates.
Sources
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