Do you have any questions?
+48 22 487 8636
Do you have any questions?
+48 22 487 8636
Create and test OT incident response plans
We will turn the chaos and panic of an incident into a thoughtful, rehearsed and effective process that minimizes losses and downtime. We will develop dedicated response plans (playbooks) for you and test them with your team during Tabletop workshops, building real crisis preparedness.
The worst enemy during a crisis is not the hacker, but the lack of a plan.
When a cyberattack is detected on a production network, every second matters. Panic, conflicting decisions and lack of clear procedures can cause far more damage than the attack itself. The IT team wants to isolate the network, while the OT team fears damage to machines. Who is right? Who makes the final decision?
The average cost of a security incident increases by more than 30% if a company does not have a tested response plan.
True story: how a dispute between IT and OT cost the company 3 hours of production
At a major automotive company, a monitoring system detected unusual network traffic around the PLCs of a key welding line. The IT team, following its procedures, wanted to immediately cut off the entire network segment from the rest of the company.
OT engineers protested vehemently, arguing that a sudden cutoff of communications during the robots’ duty cycle could lead to a collision and physical damage worth millions. Phone arguments continued for three critical hours, as there was no agreed-upon procedure for such a scenario.
During this time, the attacker has managed to establish himself in the OT network. An effective response is not improvisation, but the implementation of previously rehearsed steps.
Does your team know exactly who is making the decisions, who they are informing, and what they are doing in the first hour after detecting an attack on production control systems?
Our solution: a “crisis manual” and dress rehearsal
Our service consists of two key, complementary elements. First, based on your specifics, we create a “crisis manual” (playbook). Then, more importantly, during Tabletop workshops, we make sure your team can use it under pressure.
Our approach is based on 3 pillars:
Development of dedicated playbooks
We create clear, step-by-step procedures for real-life scenarios (ransomware, laptop infection), defining roles, technical steps and communication.
Tabletop workshops
We organize simulated crisis sessions. We present your team (IT, OT, management) with an attack scenario and ask them to react “dry”.
Identification of gaps in communication
The goal of the exercise is to find weaknesses before a crisis discovers them. Are the communication channels working? Are the roles clear? We provide a report with recommendations.
Our process for building incident preparedness in 5 steps
From theory to practical, tested resilience.
Step 1
Identification of key threat scenarios
Together with your team, we identify the most likely and most severe attack scenarios against your OT environment.
Step 2
Development and implementation of dedicated playbooks
We create a complete set of response procedures and implement them in your organization through a series of meetings and training sessions.
Step 3
Planning and preparation of tabletop workshops
Based on the developed playbooks, we create a detailed exercise scenario for your crisis team.
Step 4
Conduct moderated exercises
Our experts lead the workshop, moderating the discussion, introducing unexpected twists and taking notes on observations.
Step 5
Report “lessons learned” and update plans
You receive a detailed report with conclusions from the exercise and recommendations on how to improve procedures. We help you update your playbooks.
What does your business gain? Calm and control in the midst of chaos
Investing in response plans and testing them is an investment in a company’s ability to survive a crisis.
Stop creating plans that land in a drawer. Start building living and tested procedures.
Contact us to discuss how we can help you create and test response plans that will realistically prepare your team for a crisis and provide peace of mind in the face of an emergency.
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Contact us to discover how our end-to-end IT solutions can revolutionize your business, increasing security and efficiency in every situation.