The traditional model of computing — where every employee receives a physical machine loaded with a locally installed operating system, applications, and data — has dominated enterprise IT for decades. But this model carries significant operational and security overhead: patching thousands of individual endpoints, managing software licenses across distributed hardware, recovering data from lost or stolen laptops, and enforcing consistent security policies on devices that leave the corporate perimeter daily.
Virtual Desktop Infrastructure (VDI) fundamentally changes this equation by centralizing desktop environments on servers in a data center or cloud, then delivering them to users over the network. The user sees and interacts with a full desktop experience, but the actual computation, storage, and processing happen on infrastructure that IT teams fully control.
This article examines VDI in depth — its architecture, deployment models, security implications, and how it compares to alternative desktop delivery approaches.
What Is VDI?
Virtual Desktop Infrastructure (VDI) is a technology architecture that hosts desktop operating systems on virtual machines running on centralized servers. Each user connects to their own dedicated virtual machine, which runs a complete desktop environment — operating system, applications, files, and settings. The display output is compressed and transmitted to the user’s endpoint device using a remote display protocol, while keyboard, mouse, and peripheral inputs travel back to the virtual machine.
The concept originated in the early 2000s when server virtualization matured enough to run multiple desktop operating systems efficiently on a single physical server. VMware and Citrix pioneered commercial VDI solutions, recognizing that the same hypervisor technology powering server consolidation could transform desktop delivery. By 2010, VDI had moved from experimental deployments to mainstream enterprise adoption, driven by security requirements, regulatory compliance, and the growing need for remote work capabilities.
In 2026, VDI continues to evolve. Modern deployments leverage NVMe storage, GPU virtualization, and sophisticated display protocols that deliver experiences nearly indistinguishable from local desktops — even for demanding workloads like software development, data analysis, and graphic design.
How VDI Works — Architecture and Components
A VDI environment consists of several interdependent components that work together to deliver virtual desktops to end users. Understanding each component is essential for designing, deploying, and troubleshooting VDI infrastructure.
Connection Broker
The connection broker is the central management component of any VDI deployment. It acts as the traffic controller, handling user authentication, matching users to available virtual machines, and managing the lifecycle of desktop sessions.
When a user launches their VDI client and enters credentials, the connection broker authenticates them (typically against Active Directory or an LDAP directory), determines which desktop pool or specific virtual machine the user is entitled to, and establishes the connection. If the assigned VM is powered off, the broker triggers it to start. If the user has an existing session, the broker reconnects them to it.
Connection brokers also handle load balancing across server hosts, monitor VM health, and provide the administrative console where IT teams configure desktop pools, entitlements, and policies. In VMware Horizon, this role is filled by the Connection Server. In Citrix, the Delivery Controller serves this function. Microsoft’s Azure Virtual Desktop uses the Azure-hosted control plane as its broker.
Hypervisor
The hypervisor is the virtualization layer that enables multiple virtual machines to share the same physical server hardware. It allocates CPU cores, memory, storage, and network resources to each VM while maintaining strict isolation between them.
Two types of hypervisors are relevant to VDI:
- Type 1 (bare-metal) — runs directly on server hardware without an underlying operating system. Examples include VMware ESXi, Microsoft Hyper-V (in Server Core mode), and Citrix Hypervisor (formerly XenServer). Type 1 hypervisors deliver better performance and are the standard for production VDI deployments.
- Type 2 (hosted) — runs on top of a host operating system. Examples include VMware Workstation and Oracle VirtualBox. These are used for testing and development, not production VDI.
A single physical server with modern hardware (e.g., dual-socket AMD EPYC or Intel Xeon processors, 512 GB-1 TB RAM, NVMe storage) can host 50-150 virtual desktops depending on workload characteristics. The hypervisor’s ability to overcommit resources — allocating more virtual CPU and memory than physically available, relying on the statistical probability that not all VMs peak simultaneously — is what makes VDI economically viable.
Display Protocol
The display protocol is the technology that encodes the virtual desktop’s screen output, transmits it over the network to the user’s endpoint, and returns user input to the VM. The quality of the display protocol directly determines the user experience — it must deliver responsive interaction even over constrained or high-latency network connections.
The major display protocols in 2026 include:
- VMware Blast Extreme — adaptive protocol that adjusts encoding based on network conditions, supporting H.264 and H.265 hardware encoding. Optimized for both LAN and WAN.
- Citrix HDX (High Definition Experience) — uses the ICA protocol with adaptive transport (EDT over UDP), providing intelligent bandwidth management and multimedia redirection.
- Microsoft RDP / RemoteFX — the native Windows remote display protocol. Azure Virtual Desktop uses an enhanced version with shortpath UDP transport for reduced latency.
- PCoIP (PC over IP) — originally developed by Teradici (now part of HP), uses UDP for display traffic with sophisticated image compression. Available as both hardware and software implementations.
Modern protocols achieve responsiveness within 5-20ms on local networks, making virtual desktops feel native for most office tasks. They also implement bandwidth optimization techniques like progressive rendering, dirty-region tracking (only transmitting parts of the screen that changed), and client-side caching.
Thin Clients and Endpoints
The endpoint is the device the user physically interacts with. VDI supports a wide range of endpoint types:
- Thin clients — purpose-built hardware devices with minimal local processing power, designed specifically to connect to virtual desktops. They run a lightweight firmware or embedded OS (typically Linux-based), consume little power, and have no local storage that could be compromised. Vendors include IGEL, Dell Wyse, and HP.
- Zero clients — even simpler than thin clients, with no local OS. They implement the display protocol in hardware (firmware), booting directly into a VDI session. Primarily used with PCoIP.
- Repurposed PCs — older desktops or laptops repurposed as VDI endpoints by running a thin client OS or VDI client application.
- Personal devices (BYOD) — employees’ own laptops, tablets, or smartphones running a VDI client application. This approach enables access from any device while keeping corporate data in the data center.
The choice of endpoint affects the security posture, user experience, and total cost of ownership. Thin clients and zero clients provide the strongest security because they store no local data and present a minimal attack surface.
Storage Layer
Storage is often the most critical — and most expensive — component of VDI infrastructure. Desktop operating systems generate significant I/O, particularly during boot storms (when many users log in simultaneously in the morning) and login storms (as profiles and applications load).
Traditional spinning disk arrays cannot handle VDI I/O patterns efficiently. Modern VDI deployments rely on:
- All-flash arrays (NVMe/SSD) — deliver the IOPS required for smooth VDI operation. A single user typically generates 10-30 IOPS during steady-state work, but boot and login operations can spike to 50-100 IOPS per user.
- Hyper-converged infrastructure (HCI) — combines compute and storage in each server node, distributing I/O across the cluster. Solutions like VMware vSAN, Nutanix, and Dell VxRail are popular for VDI because they scale linearly — adding nodes increases both compute and storage capacity.
- Storage tiering and caching — places frequently accessed data on fast media (RAM or NVMe) while cold data resides on cheaper storage.
Persistent vs Non-Persistent VDI
One of the most fundamental design decisions in VDI is whether to deploy persistent or non-persistent desktops.
Persistent VDI
In persistent VDI, each user is assigned a dedicated virtual machine that retains all changes between sessions. The experience mirrors a traditional physical PC — users can install applications, customize settings, save files to the desktop, and return to find everything exactly as they left it.
Advantages:
- Familiar experience for users, reducing resistance to VDI adoption
- Full application compatibility, including software that requires installation
- Users can personalize their environment
Disadvantages:
- Requires significantly more storage (each VM maintains its own complete disk image)
- More complex management — each VM is unique, complicating patching and updates
- Higher infrastructure costs due to storage requirements
- Image sprawl can become unmanageable without disciplined lifecycle processes
Non-Persistent VDI
In non-persistent VDI, virtual machines are created from a shared golden image at login and destroyed (or reverted to a clean state) at logout. Every session starts fresh from the same baseline. User-specific data — profile settings, application preferences, documents — is stored separately using profile management tools (e.g., VMware DEM, Citrix Profile Management, Microsoft FSLogix).
Advantages:
- Dramatically lower storage requirements (one golden image serves hundreds of users)
- Simplified patching — update the golden image once and all users receive the changes
- Better security posture — malware or unauthorized changes are wiped at logout
- Lower infrastructure costs at scale
Disadvantages:
- Application compatibility challenges (software that requires persistent installation may not work)
- Profile management adds complexity
- Users cannot customize environments freely
- Requires thorough application delivery strategy (layering, streaming, or containerization)
Most large-scale VDI deployments favor non-persistent models for general knowledge workers, reserving persistent desktops for specialized users who require unique software configurations — developers, designers, or data scientists.
VDI vs DaaS vs RDS
VDI is not the only approach to centralized desktop delivery. Understanding the alternatives helps organizations select the right technology for each use case.
VDI (Virtual Desktop Infrastructure)
- Hosting: on-premises data center or private cloud
- Management responsibility: full — the organization manages servers, hypervisors, storage, networking, and the VDI platform
- Desktop model: one VM per user (dedicated resources)
- Best for: organizations with strict data sovereignty requirements, existing data center capacity, or specialized workloads needing granular control
DaaS (Desktop as a Service)
- Hosting: public cloud provider’s infrastructure
- Management responsibility: shared — the cloud provider manages the underlying infrastructure, while the organization manages images, applications, and user policies
- Desktop model: varies by provider (dedicated VMs, pooled VMs, or multi-session)
- Examples: Azure Virtual Desktop, Amazon WorkSpaces, Citrix DaaS
- Best for: organizations seeking to minimize capital expenditure, those without data center capacity, or those needing rapid scaling for seasonal or project-based workers
DaaS can be viewed as VDI delivered as a managed cloud service. The technical architecture is similar, but the operational model shifts infrastructure responsibility to the cloud provider.
RDS (Remote Desktop Services)
- Hosting: on-premises or cloud
- Management responsibility: full or shared depending on hosting model
- Desktop model: multiple users share a single Windows Server instance simultaneously (multi-session)
- Examples: Microsoft Remote Desktop Services, Citrix Virtual Apps
- Best for: cost-sensitive deployments where users run a limited set of standardized applications and do not need a full personal desktop
RDS is significantly more cost-effective than VDI because server resources are shared among users rather than dedicated. However, application compatibility is limited — software must support multi-user execution on Windows Server, and a misbehaving application can impact all users on the shared server.
| Aspect | VDI | DaaS | RDS |
|---|---|---|---|
| User isolation | Full (dedicated VM) | Full or shared | Shared |
| CapEx | High | Low | Medium |
| OpEx | Medium | High | Low |
| Scaling speed | Days/weeks | Minutes | Hours |
| Application compatibility | Excellent | Excellent | Limited |
| Management complexity | High | Medium | Medium |
| Data sovereignty | Full control | Provider-dependent | Full control |
Major VDI Platforms and Vendors
The VDI market in 2026 is dominated by three major platform ecosystems, each with distinct strengths.
VMware Horizon
VMware Horizon (now under Broadcom following the 2023 acquisition) is the most mature commercial VDI platform. It leverages VMware vSphere as its hypervisor layer and provides Connection Server as the broker component. Horizon supports both on-premises deployment and Horizon Cloud for DaaS scenarios.
Key capabilities include Blast Extreme protocol, Instant Clone technology (creating fresh VMs in seconds from a running parent), App Volumes for application layering, and Dynamic Environment Manager for profile and policy management. Horizon integrates deeply with the broader VMware ecosystem — NSX for micro-segmentation, vSAN for hyper-converged storage, and Workspace ONE for unified endpoint management.
Citrix Virtual Apps and Desktops
Citrix (now part of Cloud Software Group) pioneered application and desktop virtualization and remains a major player. Citrix Virtual Apps and Desktops supports multiple hypervisors (Citrix Hypervisor, VMware vSphere, Microsoft Hyper-V, and public clouds) and offers the HDX protocol, widely regarded as the most efficient display protocol for WAN connections.
Citrix’s Machine Creation Services (MCS) and Provisioning Services (PVS) handle image management, while Workspace Environment Management optimizes performance and user experience. Citrix Workspace provides unified access to virtual desktops, virtual apps, SaaS applications, and files through a single interface.
Microsoft Azure Virtual Desktop (AVD)
Azure Virtual Desktop (formerly Windows Virtual Desktop) is Microsoft’s cloud-native DaaS platform running on Azure infrastructure. Its unique advantage is Windows 10/11 multi-session — a modified version of the Windows client OS that allows multiple users to share a single VM, combining VDI-level user experience with RDS-level cost efficiency.
AVD integrates natively with Microsoft Entra ID (Azure AD), Microsoft Intune for endpoint management, and Microsoft Defender for security. It is the only platform legally entitled to run Windows 10/11 multi-session in a public cloud. FSLogix profile containers, included with most Microsoft 365 licenses, handle user profile management.
VDI Security
Security is one of the primary drivers of VDI adoption, and for good reason. Centralizing desktop environments in a controlled data center or cloud environment fundamentally changes the security model.
Data Centralization and Protection
In a VDI architecture, corporate data never leaves the data center. Users interact with their desktop through a display protocol — only pixels, audio, and input commands traverse the network. Even if an endpoint device is lost, stolen, or compromised, no corporate data is at risk because none is stored locally.
This characteristic makes VDI particularly valuable in industries handling sensitive data — financial services, healthcare, government, and legal. It dramatically simplifies compliance with regulations like GDPR, HIPAA, and PCI DSS, where demonstrating data residency and access control is mandatory.
Network Isolation and Micro-Segmentation
Virtual desktops can be placed in isolated network segments with precisely controlled access policies. Using technologies like NSX micro-segmentation or cloud security groups, each virtual desktop can be restricted to communicate only with the specific resources it needs — the connection broker, the file server, the application backend — and nothing else.
This approach limits lateral movement. If a virtual desktop is compromised through a phishing attack or drive-by download, the attacker’s ability to move laterally through the network is constrained by micro-segmentation policies that physical desktops typically lack.
DLP (Data Loss Prevention)
VDI platforms provide granular control over data flow between the virtual desktop and the endpoint device. Administrators can selectively enable or disable:
- Clipboard redirection (copy/paste between VM and local device)
- Drive mapping (access to local drives from the VM)
- USB device redirection (connecting local USB devices to the VM)
- Printing (local or network printing from the VM)
- File transfer and drag-and-drop
These controls enable organizations to prevent data exfiltration through endpoint devices while still providing a productive user experience. A financial analyst can work with sensitive data in the virtual desktop but cannot copy it to a personal USB drive or paste it into a personal email client running locally.
Multi-Factor Authentication and Zero Trust
VDI integrates naturally with Zero Trust security models. The connection broker serves as a policy enforcement point where multi-factor authentication, device compliance checks, and conditional access policies are applied before any desktop access is granted.
A typical Zero Trust VDI access flow looks like this:
- User authenticates with username and password
- MFA challenge is issued (hardware token, push notification, or biometric)
- Device posture check verifies the endpoint meets compliance requirements (OS version, antivirus status, disk encryption)
- Conditional access policy evaluates context (user location, time of day, risk score)
- If all conditions are met, the connection broker establishes the session
This multi-layered approach ensures that even valid credentials alone are insufficient to access virtual desktops — a significant defense against credential theft and phishing attacks.
Centralized Patching and Configuration Management
VDI simplifies patch management dramatically compared to distributed physical endpoints. In a non-persistent model, updating the golden image and recomposing the desktop pool applies patches to all users immediately. In a persistent model, tools like WSUS, SCCM, or Intune can target all virtual desktops within the data center network without depending on VPN connectivity or device availability.
This centralization means that critical security patches — including zero-day fixes — can be deployed across the entire organization within hours rather than days or weeks.
VDI for Remote Work
The global shift toward remote and hybrid work models has been one of the strongest catalysts for VDI adoption since 2020. VDI provides several advantages over traditional remote access approaches.
Consistent Experience Regardless of Location
A user connecting from a home office, a co-working space, or a hotel room receives the same desktop environment with the same applications and performance characteristics. This consistency eliminates the “it works on my machine” problem and simplifies support — helpdesk teams troubleshoot a standard, centralized environment rather than thousands of unique local configurations.
BYOD Enablement
VDI decouples the desktop environment from the physical device, enabling true bring-your-own-device policies. An employee can use a personal laptop, tablet, or even a smartphone to access their full corporate desktop. Because the VDI client only displays remote screen output, the personal device’s operating system, installed software, and security posture are largely irrelevant to corporate data security — the data never touches the local device.
Bandwidth Considerations
Modern display protocols are remarkably efficient. A standard office workload (documents, email, web browsing) typically requires 150-300 Kbps per user. Video conferencing presents the biggest challenge — while some VDI platforms offload media processing to the endpoint (e.g., Zoom VDI Plugin, Microsoft Teams optimization), the experience may not match a native installation, particularly on constrained connections.
Organizations deploying VDI for remote workers should provision adequate bandwidth at the data center edge, consider SD-WAN technology for optimizing WAN traffic, and deploy gateway appliances in multiple geographic regions to minimize latency for distributed teams.
Contractor and Third-Party Access
VDI provides a controlled environment for external contractors, auditors, and partners who need access to corporate applications. Instead of provisioning corporate laptops or allowing unmanaged devices onto the corporate network, organizations provision virtual desktops with precisely scoped access. When the engagement ends, the virtual desktop is deleted — no data remains on the contractor’s device, and no complex offboarding of a physical asset is needed.
Infrastructure Requirements and Sizing
Properly sizing VDI infrastructure is critical to user experience and cost optimization. Undersized infrastructure leads to poor performance and user frustration, while oversized infrastructure wastes capital.
Compute
Server sizing depends on the workload profile:
- Task workers (email, web browsing, basic document editing): 1-2 vCPUs, 2-4 GB RAM per desktop. Expect 80-120 desktops per server with dual-socket modern CPUs.
- Knowledge workers (Office suite, moderate multitasking, light development): 2-4 vCPUs, 4-8 GB RAM per desktop. Expect 40-80 desktops per server.
- Power users (software development, data analysis, multiple monitors): 4-8 vCPUs, 8-16 GB RAM per desktop. Expect 15-40 desktops per server.
- GPU users (CAD, 3D rendering, video editing): 4-8 vCPUs, 16-32 GB RAM, 1 vGPU slice per desktop. Expect 8-16 desktops per GPU-equipped server.
Storage
Storage sizing must account for both capacity and performance:
- Capacity: persistent desktops require 40-100 GB per user. Non-persistent models with linked clones or instant clones reduce this to 10-30 GB per user, with the golden image consuming 40-80 GB regardless of user count.
- Performance: plan for 10-30 IOPS per user during steady state, with 3-5x multipliers during boot and login storms. A 500-user deployment needs 5,000-15,000 steady-state IOPS and must handle 25,000-75,000 IOPS during peak periods.
Network
Network design for VDI must address both the data center fabric (where VMs communicate with storage, authentication, and application servers) and the access network (where user traffic enters).
- Data center fabric: 10-25 Gbps server connectivity minimum, with low-latency switching between compute and storage tiers.
- Access network: 1 Mbps per user is a conservative estimate for mixed workloads. WAN optimization and display protocol tuning can reduce this significantly.
- Latency: display protocol responsiveness degrades noticeably above 100ms round-trip time. For users more than 100ms from the data center, consider deploying satellite pods or DaaS in closer cloud regions.
Best Practices for VDI Deployment
Successful VDI deployments follow a set of proven practices that address technical, organizational, and operational considerations.
Start with a Pilot
Deploy VDI for a small group of representative users (50-100) before committing to full-scale deployment. The pilot should include users from different workload profiles — task workers, knowledge workers, and at least some power users. Measure performance metrics, collect user feedback, and refine the architecture before scaling.
Profile Your Workloads
Use monitoring tools (LoginVSI, Lakeside SysTrack, ControlUp) to analyze real user workloads on existing physical desktops before sizing VDI infrastructure. Assumptions about workload characteristics are frequently wrong — actual measurements prevent costly over-provisioning or under-provisioning.
Optimize the Golden Image
A well-optimized golden image is the foundation of VDI performance. Remove unnecessary services, disable scheduled tasks that create I/O storms, configure power settings for maximum performance, and eliminate visual effects. Tools like the VMware OS Optimization Tool and Citrix Optimizer automate many of these adjustments.
Implement Profile Management from Day One
Do not defer profile management. Whether using FSLogix, VMware DEM, or Citrix Profile Management, design and test the profile strategy before deploying desktops. Profile issues are the most common source of user complaints in VDI environments — slow logins, missing settings, and application configuration loss all stem from inadequate profile management.
Plan for High Availability
VDI infrastructure should be designed with redundancy at every layer: multiple connection broker instances, clustered hypervisor hosts, redundant storage paths, and load-balanced gateway appliances. A connection broker outage prevents all users from logging in. A storage failure affects every running desktop. The centralization that makes VDI manageable also creates concentration risk that must be mitigated through proper architecture.
Monitor Continuously
Deploy VDI-specific monitoring that tracks metrics beyond basic infrastructure health: session latency, protocol round-trip time, frame rate, login duration breakdown (authentication, profile load, GPO processing, application launch), and storage latency percentiles. These metrics reveal user experience issues that CPU and memory utilization alone cannot detect.
Test Disaster Recovery
Virtual desktops are no less critical than servers — they are how employees work. Include VDI in disaster recovery planning and test failover regularly. This includes broker failover, site-level recovery, and the ability to redirect users to an alternate site or cloud-hosted desktops during an outage.
When VDI Is the Right Choice — and When It Is Not
VDI delivers compelling value in specific scenarios but is not universally the best approach.
VDI is well-suited for:
- Organizations with strict data security and compliance requirements
- Industries handling sensitive data (financial services, healthcare, government, legal)
- Environments with a large number of standardized desktop users (call centers, retail back offices, educational institutions)
- Contractor and third-party access scenarios
- Remote and hybrid work enablement where data must remain centralized
- Disaster recovery and business continuity planning
VDI may not be the best choice for:
- Small organizations (under 50 users) where the infrastructure overhead is disproportionate to the benefits
- Users who work primarily offline or in low-connectivity environments
- Workloads that are extremely latency-sensitive (real-time audio production, high-frequency trading terminals)
- Organizations without the IT expertise or budget to manage VDI infrastructure — DaaS may be more appropriate in these cases
The decision should be driven by a clear-eyed assessment of security requirements, user workload profiles, infrastructure capabilities, and total cost of ownership over a 3-5 year horizon. VDI represents a significant commitment in infrastructure, expertise, and operational processes, but for the right use cases, it delivers security, manageability, and flexibility that traditional distributed desktops cannot match.
Frequently Asked Questions (FAQ)
What is the difference between VDI and VPN?
VPN creates an encrypted tunnel between a remote device and the corporate network, allowing the user to access resources from their local machine. VDI runs the entire desktop environment on a server and only transmits display output to the endpoint. With VDI, no corporate data resides on the user’s device, making it significantly more secure for sensitive workloads.
Is VDI suitable for graphics-intensive applications?
Yes, modern VDI platforms support GPU virtualization (vGPU) through technologies like NVIDIA GRID and AMD MxGPU. This enables use cases such as CAD/CAM design, video editing, and 3D modeling. However, GPU-accelerated VDI requires specialized server hardware and licensing, which increases deployment costs substantially.
How much does a VDI deployment cost?
Costs vary widely depending on scale and architecture. On-premises VDI typically requires $800-1,500 per user for initial infrastructure (servers, storage, licensing), plus ongoing maintenance. Cloud-based DaaS alternatives like Azure Virtual Desktop are billed per user per month, reducing upfront capital expenditure but introducing recurring operational costs.
Can VDI work without an internet connection?
Standard VDI requires a network connection to the hosting infrastructure. However, some solutions offer offline mode capabilities where a cached desktop image runs locally during disconnection and synchronizes when connectivity is restored. For consistently offline scenarios, VDI is generally not the right architecture — traditional endpoints with endpoint protection and disk encryption would be more appropriate.
What bandwidth does VDI require per user?
Typical office workloads (documents, email, web browsing) require 150-300 Kbps per user with modern display protocols like Blast Extreme or HDX. Multimedia and video content increases requirements to 1-2 Mbps. A 100-user deployment with standard office tasks needs approximately 30-50 Mbps of sustained bandwidth to the data center, plus appropriate latency under 100ms for a responsive experience.
Summary
Virtual Desktop Infrastructure transforms desktop computing from a distributed, endpoint-centric model into a centralized, server-hosted architecture. By running desktop environments on virtual machines in a data center or cloud and delivering them to users through optimized display protocols, VDI provides IT organizations with centralized control, consistent security enforcement, and the flexibility to support diverse work scenarios — from office-based task workers to remote power users.
The technology is mature and well-proven, with VMware Horizon, Citrix Virtual Apps and Desktops, and Microsoft Azure Virtual Desktop forming a competitive ecosystem that continues to drive innovation in display protocols, resource optimization, and cloud integration. The key to a successful VDI deployment lies not in the technology selection alone, but in rigorous workload profiling, proper infrastructure sizing, thoughtful image and profile management, and continuous monitoring of user experience metrics. Organizations that approach VDI as a strategic infrastructure investment — rather than a tactical IT project — consistently achieve the security, manageability, and cost benefits that make virtual desktop delivery compelling.
