Post-Incident Management
70% of companies experience repeat attacks within a year if they don't fix root cause. We'll conduct forensics, attack timeline, lessons learned. You get a remediation plan that closes gaps exploited by attackers.
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What is Post-Incident Management?
Post-Incident Management is the structured process of digital forensics, attack timeline reconstruction, and Root Cause Analysis that reveals exactly how a breach succeeded and what must change to prevent a repeat. nFlo delivers a MITRE ATT&CK-mapped report suitable for regulators (NIS2, GDPR), a lessons-learned workshop, and a prioritized remediation plan addressing the true root cause — not just symptoms; 70% of companies suffer repeat attacks within a year when root cause goes unfixed.
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Discuss Post-Incident Management with your dedicated account manager.
You can't fix a problem if you don't know what it is
Root Cause Analysis + plan that prevents future attacks
Forensics
We collect evidence and reconstruct attack timeline
Lessons Learned
We analyze what worked, what failed
Remediation
We design remediation actions
Third Ransomware in a Year - Because They Didn’t Fix Root Cause
Company experienced ransomware attack. Paid ransom, recovered data, returned to work. 4 months later - another attack. And again 6 months later. Third time attackers demanded million dollars. Nobody fixed initial access vector - unpatched CVE in VPN.
Without post-incident analysis:
- You fix symptoms, not cause - attackers return
- You don’t know what exactly was compromised
- No documentation for regulators (NIS2, GDPR require reporting)
- Team doesn’t learn from mistakes and repeats them
Forensics + RCA + Remediation = Case Closed
We don’t leave you with a “what happened” report. We go deeper - why it happened, what failed in defense, how to fix it so it never happens again.
What you get:
- Attack timeline: initial access → lateral movement → objectives
- Root Cause Analysis: why attack succeeded (gaps, errors, deficiencies)
- Attacker artifacts: malware, tools, IOCs, TTPs
- Lessons Learned: workshop with team, organizational conclusions
- Remediation Plan: prioritized remediation actions (technical + process)
- Report for regulators (DPA, CSIRT, board)
Who Is It For?
This service is for you if:
- You experienced security incident and want to understand what happened
- You need to report incident to DPA, CSIRT, board
- You want to prevent future attacks by fixing root cause
- You need documentation for insurer or auditors
- You want to draw organizational conclusions (process, people, technology)
What We Look For?
Attack Timeline - From Start to Finish
We reconstruct chronology using:
- System logs - Windows Event Logs, syslog, auth logs
- Network logs - firewall, proxy, IDS/IPS, NetFlow
- Application logs - web server, database, business applications
- Forensics artifacts - MFT, registry, prefetch, USN journal
- Memory analysis - processes, network connections, injected code
- Malware analysis - reverse engineering of attacker tools
Root Cause - True Cause
We don’t stop at “phishing”. We go deeper:
- Technical root cause - unpatched CVE, misconfiguration, weak password
- Process failure - no patch management, weak password policy
- Detection gap - why monitoring didn’t detect attack
- Response failure - why incident response failed or was too slow
MITRE ATT&CK Mapping
We map attacker actions to MITRE ATT&CK framework:
- Initial Access - phishing, exploit, stolen credentials
- Execution - malware, scripts, command execution
- Persistence - backdoors, scheduled tasks, registry
- Privilege Escalation - exploit, token manipulation
- Defense Evasion - disable AV, clear logs, obfuscation
- Credential Access - dumping, keylogging, brute force
- Lateral Movement - RDP, PSExec, WMI
- Collection - screen capture, clipboard, data staged
- Exfiltration - C2 channel, cloud storage, email
- Impact - ransomware, data destruction, defacement
Related Glossary Terms
Learn more about key concepts related to this service:
How we work
Our proven service delivery process.
Evidence Collection
Secure logs, disks, memory, artifacts
Timeline Analysis
Reconstruct chronology: initial access → exfiltration
Root Cause
Identify true cause (not just symptoms)
Lessons Learned
Workshop with team: what worked, what failed
Remediation Plan
Prioritized remediation plan with timeline
Benefits for your business
What you gain by choosing this service.
No Repeat Attacks
Fix root cause, not just symptoms
NIS2/GDPR Compliance
Documentation required by regulators
Team Education
Team learns from mistakes and doesn't repeat them
Lower Losses
Next incident would be more expensive than remediation
Related Articles
Expand your knowledge with our resources.
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ITIL is the most widely adopted body of good practice for IT service management. Learn how ITIL differs from ITSM, what ITIL 4 changed and why most implementations fail.
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Read more →Frequently Asked Questions
Common questions about Post-Incident Management.
When should we start the post-incident analysis?
Ideally immediately after the incident is contained. Logs and forensic artifacts get overwritten over time. Securing evidence (disks, memory, logs) in the first hours is crucial for effective analysis.
How long does a full post-incident analysis take?
Typically 2-4 weeks. This includes evidence collection, attack timeline reconstruction, root cause analysis, a lessons learned workshop with the team, and development of a prioritized remediation plan.
Is the report suitable for presenting to regulators (DPA, CSIRT)?
Yes. The report contains the attack timeline, root cause, scope of compromise, MITRE ATT&CK mapping and remedial actions taken. The format meets NIS2 and GDPR reporting requirements.
What does the remediation plan include?
A prioritized list of technical actions (patching, hardening, segmentation) and process improvements (procedures, training, monitoring). Each action has an implementation timeline and assigned owner. We fix the root cause, not just the symptoms.