Vishing Sociotechnical Tests

Vishing, derived from the words “Voice” and “Phishing,” is a social engineering technique that involves the use of telephone calls to obtain confidential information or induce the victim to perform certain actions that may put them at risk. Social engineering tests over the phone are designed to assess the vulnerability of an organization’s employees to such attacks.

Service Description:

Social engineering tests over the phone (vishing) are a key component of any organization’s comprehensive security strategy. They make it possible to identify potential vulnerabilities in employee awareness and security procedures, and to take specific measures to address them.
The service includes planning and preparing attack scenarios, conducting test phone calls by security specialists, analyzing employee behavior, and preparing detailed reports with recommendations for improving security procedures and threat awareness.
The main purpose of vishing tests is to identify gaps in employee awareness of the risks of unauthorized attempts to access information over the phone. These tests help organizations understand the risks of employee misconduct during phone calls and what measures can be taken to minimize them.

Testing process:

• Planning and preparation: Prior to conducting a test, objectives, scope and methodology are established. This may include selecting specific departments or groups of employees to test, as well as developing attack scenarios.
• Conducting the interviews: Security specialists, posing as third parties (e.g., service providers, technical support staff), initiate phone calls to selected employees. During the calls, they try to obtain confidential information or get employees to take actions that could put the organization at risk.
• Analysis of results: Once the tests are completed, specialists analyze the collected data, identifying potential weaknesses and assessing how employees performed in stressful situations.
• Reporting: A detailed report is created based on the testing, which includes information on the methodology, results, and recommendations for improving employee awareness and security procedures.
• Training and education: Based on the test results, organizations can conduct training for employees to increase their awareness of the dangers of vishing and other social engineering techniques.

Customer benefits:

Customers gain increased employee awareness of vishing threats, better protection of sensitive data, and improved security procedures and protocols within the organization.

• Increased awareness: Employees become more aware of the dangers of phone calls and learn how to recognize manipulation attempts.
• Protecting sensitive data: By identifying and eliminating gaps in security procedures, organizations can better protect their sensitive data.
• Improving procedures: Vishing tests can help organizations improve their communication procedures and protocols to provide better protection against social engineering attacks.

Features and Specifications:

The service is characterized by an individual approach to each organization, advanced social engineering techniques and comprehensive analysis of the results.

For whom it is intended:

The service is dedicated to enterprises and institutions that want to increase their resistance to social engineering attacks and better protect their data.

Application examples:

Vishing tests can be used in any organization where data protection and employee security awareness are important.