Summary
| Parameter | Value |
|---|---|
| CVE ID | CVE-2025-40551 |
| Alert Source | CISA KEV - Active Exploitation |
| CVE Publication Year | 2025 |
| Date Published | 2026-02-03 |
| Vendor | SolarWinds |
| Product | Web Help Desk |
| CVSS Score | 9.8 (critical) |
| EPSS Score | 1.0% (percentile: 77%) |
| CISA KEV | Yes - confirmed active exploitation |
| Ransomware | Not confirmed |
| Remediation Deadline | 2026-02-06 |
Vulnerability Description
SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.
Required Actions
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Who Is Affected?
This vulnerability affects Web Help Desk by SolarWinds. Check if your organization uses this software and requires updates.
Sources
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